Best Canteen

Our school canteen here in UP high school is not so good. In fact, it is one of the dirtiest, worst in customer service canteen that I ever saw or dined in.

First, the customer service of those working there is poor, very poor. There was one time, a girl wanted to buy an apple-flavored drink (drew). But the vendor did not want to give her the apple-flavored drink and wanted the girl to buy the orange-flavored drink instead. The vendor was clearly lazy because he did not want to stand to get the apple-flavored drink and wanted her to buy the other one that was earlier prepared ( the ice in the orange drew was already melted, and it makes the drew tastes bad). Is it not a customer’s right to choose what we want to buy?

There is another complaint on their manner of servicing their customers. Will the customers be happy if, when they buy, the change would be “credit cards?” these “credit cards” are actually small cardboards with a number that indicates the change? There is a great tendency of losing that stupid paper. Plus, since the canteen closes earlier than the class hours end, the students with paper checks cannot get their change. If they go home, and with not enough money, can they pay those “credit cards” for fare?

One thing also about its service is their lack of utensils. Will the customers be happy if when they want to eat, they themselves will have to wash the spoons and forks for themselves? They should have provided enough utensils. Sometimes, students ask, “Is this really a canteen?”

Two of the seven rights of the consumers are the right to safety and the right to a clean environment. The school canteen does not see to it that its customers are safe and have a clean environment. Have you observed the environment in the canteen? The walls are painted with dust and cobwebs. The tables are over-written wit vandals. There even were no decorations on its walls. No, there is one. It was a poster of Nestea posted when we were in first year high school. Anyway, do we not have the right to a clean environment?

We also have the right to safety. Can we consider the canteen thinking of our safety, of its customer’s safety if they sell goods that are expired? They should not sell these goods supposedly but still they sell to earn more money. Do we also not have the right to safety?